Here is our Policy.

Overview

At Metaphysical World, we take pride in offering high-quality products under our trusted brands, Agate Cambay and Sajid Gems. We are committed to customer satisfaction; however, if you are not entirely happy with your purchase, you may return the product within 6 days of delivery.

Refund Details:

• Refunds are issued for the product’s value only.
• Shipping costs are non-refundable.
• Return shipping expenses are the buyer’s responsibility.

Important Notes:

• Special or custom orders are non-returnable.
• Crystals and minerals are naturally formed, meaning their shape and size may vary slightly. Handmade polished items will also differ in appearance, ensuring each piece is unique.
• Natural inclusions and cracks in stones are common and do not compromise the product’s quality.

We take utmost care in manufacturing and packing our products to ensure they reach you safely and in perfect condition. If you have any concerns, feel free to contact us.